When will RC America be shipping parts and kits?

mario · **Posted:** Fri Sep 24, 2004 09:24:48

Please read the announcment on www.teamxray.com which gives all the details and update.

mcsquish · **Posted:** Fri Sep 24, 2004 13:51:35

RC America · **Posted:** Fri Sep 24, 2004 18:55:31

RC America is just as frustrated as our customers! The size of our shipment was much greater than any previous orders, and resulted in some new procedures at customs. The textile products require documentation from the point of origin before they can enter the country. This documentation was not available to RC America or XRAY/HUDY. In an attempt to accelerate the process, the container has been transferred to a holding warehouse for the textile products to be removed and the shipment can proceed to RC America.

Please visit the website to view a letter from the company president regarding the current situation. RC America encourages our customers to contact us directly with any feedback or questions you may have. We appreciate everyone's patience with this matter.

pbfoot · **Joined:** Mon Sep 13, 2004 03:06:20 **Posts:** 157

so do you have a definite date when the shipment will come and do you know the turn around time on the shipment?

pbfoot · **Joined:** Mon Sep 13, 2004 03:06:20 **Posts:** 157

and are there gonna be any freebee's included because of the delay?

XRayFan · **Posted:** Fri Sep 24, 2004 21:30:04

pbfoot:

Read the letter. Its 7 to 10 days away from being released because of paper work issues.

As the letter states, there are promotions that will be going on so stay tuned.

Once they have their shipment its going to take time to sort things out but as they promiss, after this short-term pain, there should be no more product pipeline issues

pbfoot · **Joined:** Mon Sep 13, 2004 03:06:20 **Posts:** 157

i saw that but when i called them they said they would have more info yesterday or tomorrow. what kind of promotions are they talking about?

kevinm · **Posted:** Tue Sep 28, 2004 23:09:20

pbfoot · **Joined:** Mon Sep 13, 2004 03:06:20 **Posts:** 157

pbfoot · **Joined:** Mon Sep 13, 2004 03:06:20 **Posts:** 157

Zach P · **Posted:** Tue Oct 05, 2004 01:00:25

RC America · **Posted:** Tue Oct 05, 2004 16:30:14

pbfoot · **Joined:** Mon Sep 13, 2004 03:06:20 **Posts:** 157

pbfoot · **Joined:** Mon Sep 13, 2004 03:06:20 **Posts:** 157

Zach P · **Posted:** Wed Oct 06, 2004 01:19:32

Booyah · **Posted:** Wed Oct 06, 2004 01:33:28

pbfoot · **Joined:** Mon Sep 13, 2004 03:06:20 **Posts:** 157

f1junkie · **Posted:** Wed Oct 06, 2004 05:09:47

I thought T-Shirts were what got them in hot water in the first place - d'oh!

Seriously, it must really hurt the company a bit, but like everyone says, it has to be done...

Hang in there - what other company makes a car as nice as the T1 Factory Kit? No one. I sold my 415 (for other reasons), and would wait a reasonable amount of time to get another car. I do feel your pain.

Hang in there,

Dave

sgarvin · **Joined:** Fri Sep 10, 2004 13:21:40 **Posts:** 97

norcal · **Joined:** Wed Oct 06, 2004 00:41:31 **Posts:** 1

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When will RC America be shipping parts and kits?

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