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| Upset with Xray distributor in Bangkok, Thailand https://setup.teamxray.com/xsetup/legacy/viewtopic.php?f=12&t=4209 |
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| Author: | aksarben [ Mon Sep 11, 2006 06:17:16 ] |
| Post subject: | Upset with Xray distributor in Bangkok, Thailand |
I would like to complain something about Xray dealer in Bangkok, Thailand. I am a fan of Xray products. I run electric touring car and many of my friends too. I have 2 T1 EVO2, T1FK05 and T2. I am going to buy many parts to fix my EVO2 such as front upper/lower arm, and lower graphite plate. I went to Xray dealer and ask him (owner) about these parts. But I get something unsatisfied, the owner just said your car is to old, the do not produce the part anymore. He does not care about customers who get in to the shop. He only pays attention on his R/C helicopter. When I ask him about EVO2 parts that I want to buy, he said that I do not have, they are out of the production, your car is too old why do not use T2. I understand that EVO2 is quiet old, but I love it and he still does not pay attention on me while I am looking on the shelf (I saw my parts, but he said I do not have it, surprise!!!!). Do I am wrong that I need to buy the old car parts? I used it to race all the time, it great. I tell my friend and ask him that did the owner say som ething like he said to me when he goes to the Xray shop in Bangkok, Thailand. He said the same, the owner only pay attention on his helicopter or his toy. I do not know why, he is a Xray dealer, it would be nice if he say, “I do not have these parts on hand and we can order it for you or I will find these part for you. Many of my friends have change and buy HPI car instead. I do not think that this mail is going to make relationship change between Xray and dealer in Thailand. But I need something like I am in Thailand and I should have opportunity to order Xray parts directly from Xray I do not want to talk with the dealer like this. I just see that why Xray car do not popular in this country … I would say that because of your dealer. |
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| Author: | mario [ Tue Sep 12, 2006 09:33:38 ] |
| Post subject: | |
Please email to info@teamxray.com the parts you have been looking for and the name and address of the dealer where you were trying to get these parts. I am sure we can find a solution that will make you happy. |
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