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XRAY Constantly missing parts in packages https://setup.teamxray.com/xsetup/legacy/viewtopic.php?f=12&t=19262 |
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Author: | disaster999 [ Fri Feb 19, 2016 03:42:39 ] |
Post subject: | XRAY Constantly missing parts in packages |
About a year ago I bought a X12 2015 and it was missing the caster adjustment spacers. Took XRAY about a month before they can get replacement parts to me. Yesterday I bought the XRAY servo saver as recommended by my LHS and that too, was missing a part. Is this generally how XRAY run their business? Are their employees sleeping on the job or something? |
Author: | ChrisP [ Mon Feb 22, 2016 23:45:38 ] |
Post subject: | Re: XRAY Constantly missing parts in packages |
Please contact your local distributor or Xray directly at info@teamxray.com Each package includes information regarding who it was packaged by and reporting this directly will help in aiding quality control. |
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